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Simple Guide to Choosing and Implementing Sustainable Packaging Solutions
Thinking of going green but not sure where to start? More and more businesses are switching to sustainable packaging to reduce waste and...
Sophia Satapathy
Jun 3, 20248 min read
76 views
6 comments


The Rising Tide of Social Commerce in India: Statistics, Trends and the Future of Shopping
Social media has become an integral part of our lives. We spend hours each day scrolling through our feeds. Brands have realized this...
Sophia Satapathy
May 10, 20248 min read
22 views
2 comments

The Upsides and Downsides of Bracketing for Online Shoppers
Have you ever found yourself browsing online for the perfect outfit, only to add multiple sizes or colors to your cart? You're not alone....
Sophia Satapathy
May 7, 20246 min read
15 views
2 comments


How the Mandatory Display of Country of Origin is Empowering Indian Consumers Online
The Indian government recently made it mandatory for e-commerce websites to display the country of origin for all product listings. This...
Sophia Satapathy
May 7, 20245 min read
7 views
0 comments


PhonePe's Pincode Exits Non-Food Categories on ONDC: A Detailed Analysis
As we browsed the latest news in the e-commerce industry, one development that caught our eye was PhonePe's Pincode, which is exiting...
Sophia Satapathy
Apr 28, 20246 min read
53 views
0 comments


How the New 45-Day MSME Payment Rule Will Impact Businesses and Consumers in India
A strict new rule is coming for businesses delaying payments to MSMEs. Starting April 1, 2024, companies must clear all dues to small...
Sophia Satapathy
Apr 16, 20247 min read
29 views
0 comments


Forgot to Cancel Subscription? Here's How to Get Refund
With an ever-increasing number of Indians embracing digital services like streaming platforms, online courses, and apps, managing...
Sophia Satapathy
Apr 16, 20246 min read
2,183 views
1 comment


WhatsApp Spams and How Brands in India are Overdoing it!!
Many people in India are facing problems with WhatsApp these days. Companies have started sending promotional messages to users without...
Sophia Satapathy
Apr 16, 20245 min read
25 views
0 comments


The Boat Data Breach of 2024: Compromise of 7.5 Million Customer Records
In April 2024, the popular audio brand boAt suffered a major data breach. Personal information of over 7.5 million boAt customers was...
Sophia Satapathy
Apr 16, 20245 min read
13 views
0 comments


Major E-commerce Data Breaches and Associated Risks: Learn and Stay Informed
Your personal data—at risk while shopping online? These days, direct-to-consumer (D2C) shopping offers unparalleled convenience—with just...
Sophia Satapathy
Apr 15, 20246 min read
20 views
0 comments


Rs. 35,000 Fine Imposed on Amazon Under Consumer Protection Act
In a landmark judgment, the Delhi District Consumer Disputes Redressal Commission fined e-commerce giant Amazon Rs. 35,000 for deficient...
Sophia Satapathy
Apr 10, 20248 min read
412 views
0 comments


Can You Spot These Dark Patterns While Shopping Online?
With online shopping on the rise, unscrupulous tactics are emerging. Dark patterns trick users into purchasing or sharing private data....
Sophia Satapathy
Apr 10, 20246 min read
18 views
0 comments


Credit Card Chargebacks: How to Dispute Fraudulent Charges and Get Your Money Back
Credit card chargebacks are a very important consumer protection tool for cardholders. A chargeback allows you to dispute a credit card...
Sophia Satapathy
Apr 5, 20247 min read
45 views
0 comments


Myntra Returns Policy Tweaks Ahead of Festivals to Boost Sales: What You Need to Know
The festive season in India is always an exciting time for shoppers. Major online retailers like Myntra see a huge surge in sales during...
Sophia Satapathy
Apr 5, 20245 min read
564 views
63 comments


4 Key Issues with ONDC: A Consumer's Perspective
ONDC stands for Open Network for Digital Commerce. It is a project by the Indian government to help small businesses sell online. ONDC...
Sophia Satapathy
Apr 5, 20246 min read
654 views
0 comments


Dealing with Online Billing Errors: What are Your Consumer Rights in India?
A shocking double deduction from his bank account left one shopper stunned. Aayush Rath could not believe his eyes when he noticed that...
Sophia Satapathy
Apr 5, 20248 min read
86 views
0 comments


Snitch vs H&M: Which Offers the Best Post-Purchase Experience for Returns, Exchanges, and Customer Support?
Hey fashionistas, are you always looking for stylish yet affordable clothes? Have you faced any issues with the brands after buying from...
Sophia Satapathy
Apr 5, 20246 min read
43 views
0 comments


India’s New Online Consumer Complaint Portal: 5 Key Features You Need to Know
Tired of endless waiting on phone calls to resolve issues, help is now just a click away! The government is launching a new online portal...
Sophia Satapathy
Apr 5, 20247 min read
34 views
0 comments


10-Year-Old Girl Passes Away After Consuming Birthday Cake Ordered from Zomato: A Compliance Problem
A tragic incident shook the city of Patiala recently. A 10-year-old girl had ordered a birthday cake online from a restaurant called...
Varunesh Vishwakarma
Apr 3, 20247 min read
26 views
0 comments


Is Flipkart's Compensation of Rs. 10,000 Enough for Unfair Cancellation Practices and Mental Harassment?
Imagine the unease that arises when you eagerly await the arrival of an important delivery, only to have it unexpectedly canceled. That...
Sophia Satapathy
Mar 30, 202411 min read
58 views
0 comments
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